Terms of Service

Last updated October 14, 2026

These terms are between you and Golux Group, Timocka 11, Belgrade-Zemun, 11080, Serbia, which operates PigeonAtlas. Creating an account means agreeing to them.

What the service does

We accept mail from your application over an HTTP API or SMTP, sign it with a key belonging to a domain you have proven you control, hand it to a delivery backend, and report what happened to it. We do not write your mail, decide who receives it, or check that you were entitled to send it.

Your account

You need to be able to enter a contract where you live, and you are responsible for what happens under your account, including anything sent with an API key you issued. Keys are shown once; if one leaks, revoke it. Keep your contact address current, because it is where we write when something is wrong.

What you may send

The Acceptable Use Policy is part of this agreement. In short: only to people who asked, never from a domain you have not proven, and nothing illegal or deceptive. Breaking it is grounds for suspension, and for an active harm we will act first and explain afterwards.

Public profiles and the people who join them

A brand on PigeonAtlas can publish a public page at pigeonatlas.com/@name with a signup form. This section also applies to you if you join a brand through such a page.

Joining takes two steps: you fill in the form, then confirm from the email we send. Only after you confirm does the brand receive your name and address, on its list, with the sentence you agreed to and the time you agreed.

Leaving one brand takes one click. Every email a brand sends through us carries an unsubscribe link; following it removes you from that brand's list at once, and the brand cannot add you back. Only you can, by joining again.

Leaving everything is done on our site. On pigeonatlas.com/subscriptions we email you a sign-in link, and from there you can leave any brand or unsubscribe from everything sent through PigeonAtlas. That stops newsletters to your address from every business that uses us, not only the brands you joined, until you join a brand again yourself. Mail you need, such as a password reset or a receipt, is not marketing and still arrives.

If you run a brand, you are responsible for what your page says and for what you send the people who join, under the Acceptable Use Policy. The page may not imitate another business. We can take a page down without notice when it is reported as deceptive, and a page is shown only while your account is active and the brand has a verified domain.

Your data stays yours

Your contacts, your messages and your content are yours. We process them to run the service and for nothing else. We do not sell them, mine them, or use them to train anything. The Privacy Policy sets out what we hold, where, and for how long, and forms the data processing terms between us.

Fees

Plans are billed in advance, per account, at the prices shown on the pricing page, which are in US dollars before tax. Payment is taken by Paddle, our merchant of record: Paddle is the seller on your invoice, adds the tax that applies where you are, and handles refunds. The free plan's allowance is monthly, like the others, and needs no card.

Changing plan takes effect immediately and is prorated by Paddle. Canceling stops the next renewal and leaves the current period running; we do not refund part-used periods, and we will not bill you again after you cancel. When a payment is and is not refunded is set out in the Refund Policy. If a price changes, existing accounts are told before it applies to them.

Availability

We do not offer a service level agreement, and it would be dishonest to imply one at this stage. The service is provided as it is. We will tell you about planned work in advance, and we will not pretend an outage did not happen.

Mail delivery depends on receiving providers we do not control. We cannot guarantee that a message reaches an inbox rather than a spam folder, because no sending service honestly can. Reputation follows your domain and your sending habits far more than it follows us.

Ending it

You can close your account whenever you like, from the dashboard, and that deletes your data as described in the Privacy Policy. Export anything you want to keep first, because we cannot restore it afterwards.

We can suspend or close an account that breaks the Acceptable Use Policy, that never pays, or that we are legally required to stop serving. Except where the harm is ongoing, we will tell you what we found and what has to change before doing it.

Liability

Our liability to you is limited to what you paid us in the twelve months before the claim. We are not liable for lost profits, lost business or lost data beyond that. Nothing here limits liability that cannot be limited by law, including for death or personal injury, or for our own fraud.

Changes and governing law

We will email account owners before these terms change materially. Continuing to use the service after that means accepting the new version; if you would rather not, close the account and we will refund the unused part of the current period.

Serbian law governs this agreement, and the courts of Belgrade have jurisdiction. If you are a consumer rather than a business, this does not deprive you of protections your own country's law gives you.

Questions about any of this go to support@pigeonatlas.com.